Privacy Policy

Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.

 

COLLECTED INFORMATION

Your personal information such as address, telephone number and previous orders are recorded in our online shopping system but are never, under any circumstances, shared with any third party. You will only be contacted if in regards to a pending order, or via email if you have chosen to sign up to our newsletter.

 

OUR EMAIL LIST

If you choose to join our email list you will be sent a monthly (approximately) newsletter and occasionally an additional email if we have a special sale, promotion or event, which you are invited to. To may choose to unsubscribe from this mailing list at any time.

 

CUSTOMER SERVICE

When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. This information will not be stored.

 

WEBSITE INFORMATION COLLECTED

You can visit this site without telling us who you are or providing us with any personal information. However, we collect the IP (Internet Protocol) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

We use cookies and similar technologies to collect information about the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognise you when you return. We use cookies to better understand your use of our website so that we may continue to refine and improve the website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

 

RETENTION OF PERSONAL INFORMATION

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

 

SECURITY OF PERSONAL INFORMATION

Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorised access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorised service providers who require such information for the purposes described in this Privacy & Security Policy.

 

POLICY CHANGES

We may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected. This Privacy & Security Policy was updated on 18th August 2016.

 

CONTACT US

Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list. If you wish to access or update the personal information we have about you, or to correct factual errors in our records, please contact us as set out below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.

hello@iamdesperate.net
Desperate Los Angeles LLC, 4851 Fountain Ave Los Angeles, CA 90029